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Dr.Mandapaka Kasu Welcome to English & Soft skills Blog Personal Profile: 17 years of overall experience with 5 years of highly successful stint as a CSE and Softskills Trainer in an American and UK inbound voice based process in HSBC. D edicated and organized individual, having good command over spoken skills, comfortable in all environments and capable of handling administrative responsibilities. Key Skills: § Excellent track record in fostering, motivating and encouraging student learning. § Highly successful in developing different modules for teaching and engaging students in developing their communication skills. § Skilled communicator with strong people skills and sensitive to students’ specialized and changing needs. § Able to make contributions towards organizations objectives an